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Plan Your Visit

Find out how to make the most of your visit with our FAQ's and booking information

What are your new opening hours?

We are open Wednesday to Sunday, 11am – 4pm.

Is the whole Gallery open?

No. We are only opening two of the galleries, to begin with during May and June, and plan to open more galleries in July.

We are currently open from 19 May for film screenings of our new exhibition, Imran Perretta: the destructors.

The Whitworth Café, Art Garden, and Collections Care Centre are also open from 19 May to 1 July. The rest of the gallery remains closed while we install our next exhibitions, following COVID-19 safety guidelines. We look forward to welcoming you back again when we re-open fully on 2 July with new exhibitions, and extended opening times, as part of Manchester International Festival, #MIF21

Find out more about our current exhibitions

Please note as the gallery will only be partially open many works will not be accessible – even if the online collection search indicates that they are on display. If you’re planning to make a visit to see a specific work, it is worth calling first to check: 0161 275 7450.

How long can I stay?

We think you should be able to see everything in about 30 minutes, though you’re welcome to stay longer.

Timed ticket entry

For your safety and the safety of our staff, everyone must book online in advance. Tickets are FREE.  Book your visit here.

If you are buying tickets as a group, you can book up to 6 tickets online. Each person in the group must have their own ticket. We cannot admit groups larger than 6 people

To avoid disappointment, please try to arrive up to 5 minutes before your time slot. Please follow government advice on social distancing. You can meet people from outside your household at the Gallery following government advice on social distancing.

Latecomers will only be admitted if there is capacity to do so, and if it is safe for other visitors and our staff.

If I just turn up will I be allowed in?

Visitors with tickets will be given priority on entering, you may need to queue if you do not book in advance and entrance cannot be guaranteed.

If I can’t come to my allocated slot, can I exchange it for another time?

Gallery entry tickets are free so if you can’t make your time slot, please book again online for another time that’s convenient. If you can cancel your previous booking too, that would be very helpful for our staff.

What if I don’t have access to a phone or computer?

A member of the Visitor Team can book for you when you arrive if there are available time slots. We have introduced timed tickets to manage visitor numbers so we can put your safety, and the safety of our staff, first. To manage social distancing, we need to limit the number of people in the gallery and the number of people queuing to get into the gallery.

If you have any special access requirements, please call us on 0161 275 7450 and we’ll be happy to help. We’d be grateful if people only call this number if it is absolutely essential as we have very limited resource to answer calls and need to prioritise those who don’t have another booking option.

 

Coronavirus precautions

When I visit, will I need to give my name and contact number for test and trace?

Yes, your name and contact details will be required as part of the online booking. If you come to the gallery without a timed ticket booking, you will be asked to provide your name and a contact telephone number.

Will you check my temperature as I enter the gallery?

We will not check your temperature on entering the gallery, although if you suspect that you may have a temperature we ask that you delay your visit until it is safe to do so. If this happens during your visit, we ask you to alert a member of staff.

Do I need to wear a face mask?

If you are able to, we are asking you to wear a face covering during your visit. This is in line with government guidelines for busy public spaces. There’s more information about face masks and exemptions here.

Will the Gallery staff be wearing protective equipment?

We have introduced face coverings and visors for our staff.

How will I be able to social distance in the gallery?

We have reduced the numbers of visitors in the gallery at any time and have installed signs throughout the gallery to remind you about Social Distancing measures.
  

Will I be able to wash my hands?

A sanitiser station is located at the entrance and throughout the gallery and our toilets are all open for you to use.

Are there benches in the Gallery for visitors? Is it safe to use these?

Yes, we have benches in most galleries. These are cleaned regularly. Please maintain 2m social distance when sitting on the benches.

Can physically less able visitors visit the Gallery as usual? What provisions will be made?

Lifts are available for those who need them most. Lift occupancy is limited to 2 people per lift or for one household group.

Lifts are available to visitors with wheelchairs, buggies and mobility aids and full access provision is available to them throughout the gallery. We have benches in the galleries as usual with an increased cleaning programme in place to support this. Stools and wheelchairs are available on request, on a first come, first served basis.  Portable stools and wheelchair handles will be cleaned between users.
 

Am I able to store items in the lockers?

No. Our lockers are not available at the moment. We advise you to travel light and bring only what you need with you as you will have to carry it.

Are the toilets open?

Toilet facilities are available but with reduced capacity. You might have to queue.

What about family visits and baby changing?

Baby changing facilities are available as normal with an enhanced cleaning programme in place.

Can we visit as a group?

Groups of up to 6 people are allowed, in line with Government guidelines.

Do we need a ticket to visit the park and gardens?

No. As long as you adhere to Government guidelines Whitworth Park and our Art Garden remain open for everyone to enjoy.

If you have a ticket for the gallery and wish to leave to visit the surrounding gardens and park you may have to queue and show your ticket again should you wish to re-enter the building.

Are you doing talks and tours?

No. For now, we won’t be doing talks or tours as these are difficult with social distancing and group size limits in place.

Is the Whitworth Café open?

Yes, our Cafe is operating a walk-in service and is open during the gallery's opening hours. Capacity is limited so please expect a waiting period.

The Café will be operating table service and has reduced its capacity. It will be offering a take-away service. For health and safety reasons, all transactions must be by card only until further notice.

Is the shop open?

No, for the time being, our shop will remain closed, and we will have more information on how you can access our online shop later this year.

How can I donate?

You can find details of all the different ways to donate and support our work here.
 

Risk assessment

We have carried out risk assessments to ensure the gallery is a safe environment for visitors and staff. If Government advice changes, we will review our safety measures.