Jobs at the Whitworth

The Visitor Team is the connection between our visitors, collections, building and surrounding parks and gardens. Members of the Visitor Team are friendly, professional, approachable, knowledgeable, and make people feel comfortable during their time here. This includes welcoming visitors from a variety of backgrounds with a wide range of needs and giving every one the information they require to help them get the most from their visit.

Visitor Team Assistants therefore must stay up to date with the latest news and event information, as well as what’s happening across Manchester’s wider cultural scene.Visitor Team Assistants provide day-to-day access, care, and safety for all our visitors as well as the security of our building and collections. This is done by working closely with our Building and Operations Team to ensure everything looks smart, tidy and is safe for the public to enjoy.

Visitor Team Assistants are actively involved with First Aid, Health and Safety, Access as well as Fire Evacuation procedures to ensure this occurs.Visitor Team Assistants also deliver guided tours on various topics and themes as well as gather important data by collecting surveys from our visitors. In addition, Visitor Team Assistants support events such as weddings, concerts, and exhibition previews, whilst proactively collaborating with other teams and partners who run a whole range of programmes and activities across the gallery.

We are a team that brings an enthusiasm to all forms of art and does so by proactively engaging with our visitors both on and offline. Every member of the Visitor Team must enjoy being part of a team and feel confident enough to actively encourage donations, capture additional feedback as well as deal with difficult situations. The Visitor Team’s working pattern covers a 7-day week schedule that repeats itself on a 4-week basis and includes regular evening and weekend work.

See full details about the job here: https://www.jobs.manchester.ac.uk/Job/JobDetail?JobId=34255

Applications close at midnight on Friday 30 January 2026.

All current vacancies can be found on The University of Manchester's Job page – to filter your search, select ‘Cultural Institutions’ in the Faculty/Organisational Unit dropdown menu.